Customer Service jobs in Karachi
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- snoonuKarachi
- Demonstrate availability for all requirements and have a good attitude to receive customer frustration and change bad customer perceptions of service.
- View all snoonu jobs - Karachi jobs - Customer Support Coordinator jobs in Karachi
- Salary Search: Customer Support Executive salaries in Karachi
- See popular questions & answers about snoonu
- eZhire Private LimitedKarachi
- Responding to instant chat queries and customer emails, answering questions, and resolving any issues.
- Maintain the highest level of service by dealing with…
- PTE ServicesKarachi
- * Maintain customer records and follow banking service standards.
- * Strong customer service and problem-solving abilities.
- View all PTE Services jobs - Karachi jobs - Bank Officer jobs in Karachi
- Salary Search: Phone Banking Officer (I.I Chundrigar Road) salaries in Karachi
- IbexKarachi Shahra-E-Faisal
- Address and resolve customer concerns, complaints, and basic technical or service-related issues.
- As a Global Customer Support Associate, you will assist…
- Express Flights Pty LtdKarachi
- Ability to manage global customer interactions through phone, email, web chat.
- Maintaining communication with clients before, during, and after sales to ensure…
- View all Express Flights Pty Ltd jobs - Karachi jobs - New Graduate jobs in Karachi
- Salary Search: Hiring Fresh Graduates salaries in Karachi
- Eminent4UKarachi Shahra-E-Faisal
- Customer service background: Previous experience in customer service, call centre, or support roles.
- UK customer support: Experience working with UK-based…
- KazSoft TechnologiesKarachi Shahra-E-Faisal
- Work with the team to meet overall sales and customer service goals.
- Maintain accurate customer and sales records.
- Good verbal and written communication skills.
- Siar DigitalKarachi
- Meet customer service KPIs, including response time, resolution time, and customer satisfaction.
- Maintain detailed records of customer interactions in the CRM…
- View all Siar Digital jobs - Karachi jobs - Customer Service Representative jobs in Karachi
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- Costa CoffeeKarachi
- Good communication and customer service skills.
- Process customer transactions accurately through the POS system.
- Intermediate or Bachelor's degree preferred.
- View all Costa Coffee jobs - Karachi jobs
- Salary Search: Cashier salaries in Karachi
- Costa CoffeeKarachi
- Good communication and customer service skills.
- Process customer transactions accurately through the POS system.
- Intermediate or Bachelor's degree preferred.
- View all Costa Coffee jobs - Karachi jobs
- Salary Search: Cashier salaries in Karachi
- IbexKarachi Shahra-E-Faisal
- Resolve customer inquiries, complaints, and technical/basic service issues in a timely manner.
- The ideal candidate will ensure excellent service delivery,…
- ibex GlobalKarachi
- Maintain customer records in the CRM.
- Handle customer queries through calls and chat.
- Resolve customer concerns and provide accurate information.
- Musk al MahalKarachi
- Maintain a high standard of customer service and ensure a positive customer experience.
- Prior experience in customer support, chat support, or a similar…
- View all Musk al Mahal jobs - Karachi jobs - Customer Support Coordinator jobs in Karachi
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- SNS SHIPPING AGENCYKarachi
- Follow company policies and customer service standards.
- Proficiency in Microsoft Office and customer service software.
- Ezify SMC Private LimitedKarachi
- Previous experience in appointment setting, sales, telemarketing, or customer service is preferred.
- Maintain and update customer information in the CRM system.
View similar jobs with this employerTechsol ITKarachi- Deliver professional, empathetic customer service.
- Provide accurate information and troubleshoot customer issues.
- Minimum Matric/O Levels; Bachelor’s is a plus.
- View all Techsol IT jobs - Karachi jobs
- Salary Search: Customer Success Specialist salaries in Karachi
Job Post Details
Customer Support Executive
Job details
Rs 65,000 - Rs 100,000 a month
Full-time
Karachi
Full job description
What You’ll Get Your Hands On:
- Ability to manage a large number of incoming calls and chats.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Demonstrate availability for all requirements and have a good attitude to receive customer frustration and change bad customer perceptions of service.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Meet personal/customer service team targets and call/chat handling quotas.
- Follow communication procedures, guidelines, and policies.
- Be the customer's advocate and give priority to his escalations to ensure high efficiency and resolution.
The Magic You Bring
- Strong phone contact handling skills and active listening.
- Should have good leadership skills, ability to guide junior team members
- Minimum academic qualifications: Intermediate/OA Levels.
- Proven experience of at least 1 year in the customer service department (Call Centre).
- Familiarity with industry practices and professional standards.
- Excellent in English or Arabic language (written, oral, and presentation)
- Able to use computer software efficiently including MS Office [Word, Excel, PowerPoint]
- Able to work in rotational shifts
Inside Snoonu’s Universe:
Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
The Dream We’re Chasing:
To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
The Quest We’re On:
To radically transform how people live by leveraging technology to connect them with endless possibilities.
Our Everyday Superpowers:
Be Customer Obsessed: “Focus on the customer and all else will follow.”
Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”
Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”
Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”
Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”
It's All About People: “Be a team player; together we are stronger.”
Perks & Worklife Magic at Snoonu:
Remote & Global Vibes – Collaborate with a worldwide crew.
Brain Boosters – Learning budgets, access to courses, and tools for your growth.
Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.
Shared Success – We offer equity because we build this together.
Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.
Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.
Beyond the Code: Giving Back Matters
We don’t just build an app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.
Diversity Isn’t Just a Buzzword
At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
Let’s Build the Future Together
Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let’s make some tech magic together.
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