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Job Post Details

Deputy manager IT Ops
Punjab
Rs 160,000 - Rs 180,000 a month
Full-time

Job details

Rs 160,000 - Rs 180,000 a month
Full-time
Punjab

Full job description

Deputy manager IT Ops will lead IT and Power operations on assigned motorways, ensuring continuous system uptime, preventive maintenance, and efficient field operations. This role requires a hands-on leader capable of managing teams, coordinating with vendors, and maintaining operational excellence in critical infrastructure environments.

Key Responsibilities

  • Ensure 24/7 IT, Power, and ITS operations on assigned motorway sections.
  • Promptly resolve faults related to IT systems, servers, power equipment, CCTV, and ITS devices.
  • Plan and execute weekly and monthly preventive maintenance in compliance with HQ SOPs.
  • Ensure strict adherence to SOPs for Server Rooms, IT Rooms, and technical infrastructure.
  • Evaluate, train, and manage field teams, including Plaza Technicians and MRT staff.
  • Conduct bi-monthly toll plaza/site visits and report system issues for rectification.
  • Maintain discipline, attendance, and performance monitoring of field staff.
  • Ensure full functionality of CCTV, ITS, and related systems.
  • Manage duty rosters, staff rotations, tools, PPE, and spare parts for smooth operations.
  • Coordinate with O&M teams, PMT, and external vendors for effective service delivery.

Qualification & Experience

  • Bachelor’s degree in IT, Electrical, Electronics, or related field.
  • Diploma holders with proven experience may be considered.
  • 7+ years of experience in IT, Power, and ITS operations, preferably in tolling, motorway, or critical infrastructure environments.
  • Strong troubleshooting, leadership, and coordination skills.
  • Experience in team management, preventive maintenance, and system monitoring.

Skills & Competencies

  • Technical expertise in IT, Power, CCTV, and ITS systems.
  • Strong leadership and people management skills.
  • Excellent problem-solving, coordination, and communication abilities.
  • Ability to operate under high-pressure, critical environments.
  • Knowledge of SOP implementation, preventive maintenance, and operational compliance.

Pay: Rs160,000.00 - Rs180,000.00 per month

Application Question(s):

  • This role requires 24/7 availability and frequent travel. Can you confirm your willingness and ability to meet these demanding schedule and travel requirements?
  • This is a 100% onsite role with no remote work or outliving options permitted. Can you confirm your ability to work exclusively from the designated office location?

Work Location: In person

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