International Chat Support jobs
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- MoldechLahore
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- Responsible for acting as a liaison between our customer and the respective client.
- Live Chat : 2 years (Preferred).
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- STG InternationalKarachi Shahra-E-Faisal
- 40,000 - 60,000 Basic Salary (CSR - International).
- Must be fluent in English.
- International call center experience would be more preferable*.
Live Chat Support - Fluent in English
Job details
Rs 75,000 a month
Full-time
Lahore
Full job description
Responsible for acting as a liaison between our customer and the respective client. Provides assistance via Chat and/or Email to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query. Escalate to relevant team internally and/or externally.
Key Responsibilities:
- Prompt chat & email response to customers
- Provide real-time support
- Document each customer’s question or problem as well as the resulting answer or solution
- Email coordination with customers
- Escalating to relevant team(s) internally and/or externally
Job Specification:
- Intermediate or above
- Good communication (verbal & written)
- Proficiency with MS Office particularly MS Excel
- Flexibility
- Customer-centric attitude
- Adaptability
Job Type: Full-time
Pay: Rs75,000.00 per month
Application Question(s):
- Will you be able to reliably commute to our DHA Phase 4, Lahore office for this role?
Experience:
- Live Chat : 2 years (Preferred)
Language:
- English (Required)
Work Location: In person
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