Medical Representative jobs in Rawalpindi

EZ MD Solutions is looking for an English-speaking Virtual Medical Assistant to support a US healthcare practice handling medical-legal cases.

We’re looking for someone who is organized, confident in professional communication, and comfortable coordinating medical records, appointments, insurance matters, and case-related documentation.

Key Responsibilities

• Receive, organize, and maintain medical records and case files
• Coordinate in-person and virtual evaluation appointments
• Manage calendars, confirmations, reminders, and follow-ups
• Verify insurance and assist with authorization follow-ups
• Communicate professionally with patients/clients, attorneys, insurance adjusters, and other stakeholders
• Maintain accurate case information and status updates
• Format final reports, prepare documentation for delivery, and track deadlines

What We’re Looking For

• Bachelor’s degree preferred
• Strong spoken and written English
• Experience in US healthcare, medical billing/RCM, medical records, insurance, legal support, case management, or healthcare administration preferred
• Strong documentation and organizational skills
• Comfortable handling professional calls and emails
• Ability to manage multiple cases, follow-ups, and deadlines
• Familiarity with EHR/EMR, CRM, case-management, or similar systems is a plus

Location: On-Site – Rawalpindi
Shift: US Working Hours
Employment: Full-Time

Candidates with exposure to medical-legal cases, insurance coordination, prior authorizations, attorneys/adjusters, or medical records management will be highly preferred.

Apply: hiringdesk@ezmdsolutions.com
Subject: Medical-Legal VMA Application

Pay: Rs60,000.00 - Rs100,000.00 per month

Application Question(s):

• Please briefly introduce yourself and explain your experience relevant to healthcare, medical records, insurance, legal support, or case management.
• Have you worked with US healthcare clients, attorneys, insurance companies/adjusters, or medical-legal cases? Please explain your involvement.
• Walk me through how you would handle a new case when you receive multiple medical records and documents that need to be organized before a physician reviews them.
• What experience do you have with insurance verification, prior authorizations, or insurance follow-ups?
• Have you communicated professionally with patients, attorneys, insurance representatives, adjusters, or healthcare providers through calls or emails?
• What scheduling experience do you have? Are you comfortable coordinating both virtual and in-person appointments, reminders, rescheduling, and calendar management?
• Which EHR/EMR, CRM, case-management, medical billing, or documentation systems have you used?
• How would you manage several active cases when each has different documents, appointments, follow-ups, and deadlines?
• Are you comfortable formatting reports, maintaining case-status trackers, performing accurate data entry, and following up on missing documentation?
• Are you comfortable working full-time US hours on-site in Rawalpindi, and when would you be available to join?
• Salary Expectations?

Work Location: In person