2.9 out of 5 stars.
Write a review

Ibex Careers and Employment

About the company

  • CEO
    Bob Dechant
    54%
    approve of Bob Dechant's performance
  • Company size
    more than 10,000
  • Revenue
    $1M to $5M (USD)
  • Industry
    Telecommunications
  • Headquarters
    1700 Pennsylvania Avenue ...
  • Link
    Ibex website

Ibex offers reliable, consistent & predictable performance to its clients throughout the world.

We have the solutions, locations and the infrastructure to support and grow your company. The red glasses signify that our agents have been fully trained, accept their client mission and are confident they can deliver world class customer service.

In today's global economy, the search for new markets and ways to optimize customer experience is imperative. Business process outsourcing has emerged...

Ibex offers reliable, consistent & predictable performance to its clients throughout the world.

We have the solutions, locations and the infrastructure to support and grow your company. The red glasses signify that our agents have been fully trained, accept their client mission and are confident they can deliver world class customer service.

In today's global economy, the search for new markets and ways to optimize customer experience is imperative. Business process outsourcing has emerged as a strategic way of keeping your business immune from the cost pressures and time demand of the non-core business functions while focusing on these priorities.

Learn more

Jobs

We were not able to detect your location. You can browse through all 15 jobs Ibex has to offer

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Full-time
Office Assistant

Rawalpindi

Rs 35,000 - Rs 45,000 a month
Easily apply

9 days ago

View job
Full-time
International Customer Service Specialist

Karachi

Rs 100,000 a month
Easily apply

30+ days ago

View job
Full-time
Customer Service Representative

Karachi

Rs 90,000 - Rs 100,000 a month
Easily apply
Urgently hiring

4 days ago

View job
Full-time
Fresh Matric and Intermediate student's required for office work

Rawalpindi

Rs 30,000 - Rs 40,000 a month
Easily apply

4 days ago

View job

Browse jobs by job title

Customer Service Representative

5 jobs

Browse jobs by location

Rating overview

Rating is calculated based on 3.1K reviews and is evolving.

3.47 out of 5 stars.20193.74 out of 5 stars.20203.88 out of 5 stars.20213.85 out of 5 stars.20223.62 out of 5 stars.2023

Reviews

Csr in Karachi
on October 13, 2023
Tention free environment but very strict rules for work
You can not entertain yourself during job hours even if there is no work you are bound to the floor for the whole day where there is no entertainment
Instructor in Islamabad
on December 3, 2023
Favouritism
They don't really evaluate you on prior.work experience and education. I have done MBBS and the same was job requirement. But they put me in sales. And was paid equal salary as that of 18 year old with no prior experience. Eventhough I had BPO experience as well. And the favouritism is of course at it's peak. Unethical work environment.
Agent in Karachi
on December 3, 2023
Productive
Helpful for you guys to gain job experience and grow yourself technically and educationaly.I am not sure that you like this job but must apply for it.
Customer service representative in Lahore
on December 2, 2023
Great place for all kind of a person
Focused working attitudePositive working styleGood managers levelSupport teamContinue focusingThe most enjoyable part in ibex is everyday is a new day
Email Support Representative in Karachi
on November 29, 2023
Okay for freshers
Not a bad place to start if you're a fresh students looking to start. Cons:Changing schedule weeklyNight shiftsPoliticsFavoritismNo cellphonesPros:Pay

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Help fellow job seekers by sharing your unique experience.

Questions and answers

People have asked 53 questions about working at Ibex. See the answers, explore popular topics and discover unique insights from Ibex employees.

Popular questions

See questions about:

  • Interviews
  • Hiring Process
  • Salaries
  • Benefits
  • Promotion
  • Shifts
  • Working Environment
  • Working Hours
  • Working Culture
  • Work from Home
  • Hiring Age
  • Background Check
  • Dress Code
  • Work Life Balance

Interview insights

Insights from 442 Indeed users who have interviewed with Ibex within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

General questions BPO related questions

General questions BPO related ...

Shared on October 21, 2023

Introduce your self? It you will be the part of ibex how u can value ibex?

Introduce your self? It you wi...

Shared on October 7, 2023

Tell us about yourself.

Tell us about yourself....

Shared on September 18, 2023

Common questions about Ibex

Working at Ibex

  • Customer Specialist2.7 out of 5 stars.
  • Sales Executive3.3 out of 5 stars.
  • Quality Assurance Analyst4.5 out of 5 stars.
  • Call Center Representative4.7 out of 5 stars.

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