Ufone
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Ufone Employee Reviews

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Found 108 reviews matching the search
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It was nice experience working as customer service Executive. Learned a lot from trainers. Always enjoyed working.......................... 😍 😍 😍 😍
Pros
Free pkg.
Cons
Short breaks, rotating shifts.
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In my last job I leared alot specially patience nd good communication skills If u can't controll on yourself then u should join any call center once a time
Pros
Free lunche
Cons
Medical, insurance
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I have learned a lot in Ufone such as gained confidence, build relations with customer, provide resolution and collect feedback, proactive working and completed tasks in tough times. Management is very cooperative to some extent. Ufone environment is very professional. Job surety matters a lot.
Pros
Discount lunch, free movies vouchers
Cons
Accidental insurance
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Absolutely amazing place to work! Learned a lot and gained great experience! Would recommend definitely for people who wants to be bright and visible at their positions
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Floor Decorum is excellent. corporated management good payroll some time faces difficult issue but floor management will fully corporate at the time of difficulty
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Internship of one month. Was working under Sale and Distribution department.Learned how telecom environment is working and done different tasks.Overall workplace culture was amazing.
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I have done alot learning skills from ufone. I have complete command on excel after completing my internship at ufone. i have visited sites and come to know about BTS tower overall . i completely understand about GSM architecture & network component .
Pros
tea
Cons
have long lunch break
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Busy work place with lots of employees with a good management I have learned how to deal with angry customers on phone how to be supportive with your co-worker when they need your help and much more.
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Confidence. Respect. Friendliness. Problem Solving and Decision Making. Planning. Delegation. Internal Communications. Meeting Management. Managing Yourself. Good Staff. Workplace culture.
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i have learnt there how to deal with customer and know about what is customer services.learnt communication skill. listening skill and also learnt how to work in a professional environment
Pros
yes
Cons
yes
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It was good learning and good experience working there and as it was a call center job got to handle customer queries and complaints in predefined rules and regulations, over all it was nice working there
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Its good tonwork in Ufone. I learnt alot from here.The best part is public dealing.u got the chance of learning with every new customer.there are great opportunities here for me.
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as an intern i get to learn new things everyday. I am doing my internship in Admin (Build-out) department and here the environment is quite helpful in terms of learning and making relations within organization.
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I learned alot from Ufone, like how to entertain the customer, to meet their needs, i always got my salary on time, they give many things to their employees such as bonuses, free pick n drop etc.
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Always try to learn and continual improvement approach makes you the utmost product of any department . Honest with your self and loyal to your company.
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It was all about customer service there. And dealing with more than 60% uneducated people was a real challenge but no one was ever left unsatisfied. There were those people who couldnt read or write, i had to fill their details' forms for their cell phone connections and they usually left the place happy and contended. Time management was a real challenge those days as Ufone was newly lounged and me and my team managed to sell almost 10,000 connections within the first week of opening, that was a huge success for all of us
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a typical day at work how to enter data to computer peoples are nice not too much salary 3 holidays per week management is very well office is very nice greenary everywhere :D
Pros
free lucncher, bonus, overtime etc
Cons
short lunch health care
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At UFONE telecom company in capacity of Sales and Service Center Executive, I was responsible to create and retain customer loyalty and preference by establishing rapport with the customer. The primary task was to develop relationship with the customers across different markets to explore opportunities for business growth and to discover the understanding of the customer environment, including customer influences, decision-makers and business challenges, and competitive environment
Pros
yes
Cons
ofcource
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Handling customer complaints and giving them product information. I have learned written correspondence and improved my writing skills. Management is good. Teammates are supporting. The hardest part of the job is to treat an abusive and illiterate customer with the same care and empathy.
Pros
Free mobile resources
Cons
Low increments
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β€’ Liaison with Government owned Pakistan Telecommunications Limited PTCL regarding transmission network requirements. β€’ Preparation of monthly TXP KPIs and compilation of statistical data. β€’ Develop and issue detailed Transmission design solutions for Individual or Multiple internal customers e.g. IT, IN etc. β€’ Conducting trials of New Products / Technologies β€’ Maintain and optimize Network Wide Plan. β€’ Data Compilations for Analysis and specially assigned Projects. β€’ Responsible for 3G Network Audits and Design improvement recommendations β€’ Ensure optimization of 3G Transmission Network for End-End Security best practices β€’ Liaise with Technology Strategy for implementation road-map of upcoming Technology evolutions, evaluation of Datacomm/OPTIX/MW product enhancements & cross-domain integrated trials for future network upgrade & optimization.
Pros
good
Cons
none
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I have done it with all my efforts. it was a good experience for me to communicate with general public. my team workers are very friendly to me. lunch time was the best part of my job
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