Receivable / Recovery Officer ( Email & Call Support )

Location: Nazimabad No. 1, Karachi

Salary: 40,000 – 55,000 per month (as per skills and experience)

Candidate: Female Candidates shall be given Preference (2 positions)

Company: Back Office Support (BOS) for a Renowned UAE-Based Company

Employment Type: Full-Time (9:00 am to 7:00 pm)

We are seeking a motivated, confident, and target-oriented Receivable / Recovery Officer (Female) to join our Karachi-based back-office operations team supporting a well-established UAE organization.

The successful candidate will be responsible for managing accounts receivable, following up on overdue payments, maintaining client relationships, and ensuring timely recovery of outstanding balances through professional telephone and email communication.

Key Responsibilities:

• Follow up with customers regarding outstanding invoices and overdue accounts through calls and emails.
• Ensure timely collection of outstanding receivables while maintaining positive customer relationships.
• Negotiate payment arrangements and settlement plans with customers in accordance with company policies.
• Send payment reminders, statements of accounts, and demand notices as required.
• Handle customer queries related to invoices, payments, and account reconciliations.
• Monitor aging reports and prioritize collection activities accordingly.
• Maintain accurate records of all collection efforts, communications, and payment commitments.
• Escalate disputed accounts or high-risk cases to management for further action.
• Coordinate with finance, accounts, and operations teams to resolve billing discrepancies.
• Track and follow up on broken payment promises and overdue commitments.
• Achieve assigned recovery and collection targets on a monthly basis.
• Prepare daily, weekly, and monthly recovery reports for management review.
• Identify potential bad debts and recommend appropriate recovery actions.
• Ensure compliance with company policies and professional collection practices.
• Build and maintain strong relationships with clients to facilitate successful collections and customer retention.

Eligibility Criteria:

• Bachelor's Degree in any discipline.
• 1–2 years of experience in Back Office Support, Email Support, Chat Support, Customer Service, Accounts Receivable,
• Collections, or Recovery Operations.
• Excellent English communication skills.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Ability to communicate professionally with international clients.
• Excellent email drafting and telephone communication skills.
• Proficiency in MS Office, particularly Excel and Outlook.
• Strong organizational skills with attention to detail.

What We Offer:

• Salary Package: PKR 40,000 – 55,000 per month
• Professional and growth-oriented work environment
• International exposure with a UAE-based organization
• Performance-based learning and career advancement opportunities
• Stable and long-term employment prospects

Interested candidates may send their updated CV to careersaabanservices@gmail.com with the subject line “Application – Receivable / Recovery Officer” or WhatsApp your CV to 0337 9929107

Pay: Rs40,000.00 - Rs55,000.00 per month

Work Location: In person