CSR For Packaging Company

We are looking for a resource having strong communication skills and fluency in spoken English for our USA-based project.

Candidates must having packaging experience.

Brief Job description is as follows:

• Managing incoming calls, chats, and emails.
• Generating sales inquiries through incoming calls, custom quote request forms, chats and emails.
• Making sure every inquiry is catered to properly; working in supervision of the sales manager and project manager to convert these inquiries into sales.
• Assessing customer’s needs and coordinating with estimation team to make sure customer receives price quotations in time.
• Periodic follow-ups to convert inquiries into sales.
• Handle customer complaints, provide appropriate solutions and alternatives within the company guidelines and production capabilities.
• Keep records of customer inquiries, interactions, special requests, artwork and other files.
• Coordinating with the design team to make artwork changes requested by customer.
• Coordinating with shipping team to make sure the customer receives his/her job on time.

NOTE:

Job timing is 8 Pm to 5 Am with Saturday and Sunday off.

Candidates must have fluency in spoken and written English.

Mentioned salary is exclusive of sales commissions.

Candidates must have at least 3 years of USA/UK-based packaging industry experience.

Salary: 40,000 to 90,000 Plus attractive Commission structure.

Job Type: Full-time

Pay: Rs40,000.00 - Rs200,000.00 per month

Experience:

• Packaging Sales: 1 year (Required)

Work Location: In person